AI-powered Production Support for ETRM & SAP systems

• Intelligent analysis of production incidents

• Automated root cause, resolution, and impact mapping

• A continuous learning system that improves stability over time

• Supports RightAngle, Endur, FIS Aligne, SAP CTRM

• Assists L1/L2 teams with issue triage

• Suggests impacted functional areas

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How It Works

• From Incident to Prevention

• Capture – Ingest incidents from Jira / ServiceNow

• Analyze – Identify root cause & impacted flows

• Recommend – Provide resolution + prevention steps

• Generate – Auto-create test scenarios & validation packs

• Automate – Execute via Tosca / QA tools

• Learn – Build reusable intelligence for future incidents

Production Support Intelligence

• Assists L1/L2 teams with issue triage

• Suggests impacted functional areas

• Accelerates root cause analysis

• Supports integration failure investigation

What We Need from Your Organization

Minimal Inputs. Maximum Output.

• Access to incident tickets (Jira / ServiceNow)

• Basic system landscape overview (ETRM, SAP, interfaces,T4,TMS,other interfaces)

• Month-End Process (if available)

• Historical Data ( if available)